Technical Support Engineer

Opening Date : Nov 27, 2019
Expiry Date : Jan 27, 2020
Number of positions : 2
Country : Philippines
Location :
Years of Experience : 2

Requirements

Education : Bachelor's / College Degree

Scope and Responsibilities:
  • Attends to tickets assigned by the IT Helpdesk.
  • Receives instructions from the Backend Team, as required
  • Installs, sets up and configures computer systems, hardware, software and other peripherals.
  • Troubleshooting computer and network problems.
  • Provides diagnosis and solves hardware/software faults.
  • Replaces defective computer parts, if required
  • Ensures computer equipment and facilities are repaired promptly and maintained at peak availability
  • Maintains Inventory of the company Computer Assets and Peripherals
  • Evaluates Hardware request submitted by the end-user and recommends the specifications required according to policy
  • Coordinate with vendors/suppliers on technical issues.
Qualifications and Experiences:
Minimum Qualifications:
  • Graduate of  Computer Science, Information Technology or any equivalent courses
Minimum Experience:
  • With at two (2) years of experience in the field of Information Technology
  • With advance knowledge in PC and System troubleshooting.
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